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Built for hostels

The hostel PMS built around beds, not rooms.

Run your hostel, not your spreadsheets.

Manage bookings, beds, guests, payments and housekeeping from one simple platform built for independent hostels.

  • 60-day free trial. Card required.
  • From $20 / month
  • 6% per Stripe direct booking, card processing included

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Dormaflow Rooms & Beds: 23 total beds, 22 available and 1 out of service, with a private room and an eight-bed mixed dorm listed

Rooms & Beds board, Dormaflow demo hostel

The daily reality

Running a hostel shouldn't be this complicated.

Most hostels run on a mix of OTA extranets, a spreadsheet, a chat group and whoever is on shift. It works until a Friday night walk-in asks for a bottom bunk.

  • 01

    “Which beds are free tonight?”

    Occupancy spreadsheet, last edited by the morning shift

    With Dormaflow: Live bed availability by dorm, bunk and room

  • 02

    “The same bed sold twice.”

    Bookings in three places: extranet, inbox, notebook

    With Dormaflow: One reservation list with arrivals and departures

  • 03

    “Is Dorm 1 clean yet?”

    Housekeeping updates in a chat group

    With Dormaflow: A room status board housekeeping updates in one tap

  • 04

    “Did they pay already?”

    Payment status in someone's head

    With Dormaflow: Payment state on the booking: paid, pay on arrival, OTA-paid

  • 05

    “Walk-in at 23:00, night staff alone.”

    A paper form and a guess at availability

    With Dormaflow: Walk-in check-in straight from the dashboard

  • 06

    “The night shift inherits a mystery.”

    Handover by memory and sticky notes

    With Dormaflow: The next shift opens the same live board

Below: what the same day looks like on one board.

The platform

Everything your hostel needs. One place.

Dormaflow models your property the way a hostel actually works: dorms made of individual beds, private rooms beside them, and one board for the people running the desk.

Beds & dorms

Every bunk is its own unit. Mixed and female dorms, bunk pairs and private rooms sit on one floor plan with live status.

Bookings

Reservations, arrivals and departures in one list, with a bed calendar and import for your existing bookings.

Guests & check-in

Guest records, check-in from the dashboard, and Thailand TM30 and Laos guest register exports.

Housekeeping

A room readiness board. Mark rooms clean or dirty, create tasks, and let reception see what is ready.

Payments

Card payments on direct bookings through Stripe. Cash, pay-on-arrival and OTA-paid tracking at the desk.

Three people laughing around laptops and coffee in a bright hostel common area with hanging plants
Built with independent hostels in Thailand, Laos and Cambodia.

Direct bookings

Your own booking site on a Dormaflow subdomain with live availability, plus an embeddable widget.

Custom domain on Premium

Reporting

Revenue, channel mix and occupancy reporting with CSV export so you can see where bookings come from.

Team access

Individual staff logins with role-based permissions, so night staff and owners see the right things.

Role permissions on Premium

See Dormaflow in action

The screens your team will use every day.

Real screens from the Dormaflow demo hostel. No mock-ups.

Dormaflow Rooms & Beds board on a phone with bed totals and the floor plan

A floor plan made of beds, not room counts.

What you are seeing
The Rooms & Beds board: a private room beside an 8-bed mixed dorm, each bunk with its own status, and totals for available, occupied, cleaning and out-of-service beds.
Why it matters
Reception answers “is there a bottom bunk tonight?” from live state instead of a spreadsheet.

Direct booking economics

More direct bookings. More revenue you keep.

Dormaflow charges 6% on each booking paid by card through your Dormaflow booking site. That fee includes Stripe card processing. There is no separate commission.

  • 6% per direct booking

    Charged on bookings paid by card through Stripe Checkout on your booking site. Stripe card processing is included in that number.

  • Paid to your Stripe account

    Guests pay by card through Stripe Checkout. Funds settle to your hostel's connected Stripe account.

  • OTAs stay where they are

    Keep Booking.com and Hostelworld listings. Dormaflow does not take a cut of those bookings.

What would direct bookings be worth to you?

THB
bookings
%

Enter the rate you pay today.

%

6% today, card processing included.

Monthly direct revenue

THB 72,000

OTA fees at 15%

THB 10,800

Dormaflow fees at 6%

THB 4,320

Estimated monthly difference

THB 6,480

Estimated annual difference

THB 77,760

You keep about 94% of a direct booking versus 85% through an OTA at the rate you entered.

Illustrative estimate only. Enter your own OTA commission. Results depend on how many bookings you move to direct and are not a guarantee of savings.

A day with Dormaflow

From first checkout to last check-in.

Dormaflow follows the rhythm of a hostel day, so each shift picks up where the last one left off.

  1. Morning

    Departures and turnover

    • Departures · Today's checkouts on the dashboard.
    • Housekeeping · Rooms flip to dirty; tasks go on the board.
    • Bed readiness · Clean beds show as available the moment they are marked.
  2. Afternoon

    Arrivals and allocation

    • Arrivals · Pending arrivals, oldest first.
    • Bed allocation · Pick the bunk on the floor plan.
    • Walk-ins · Create a walk-in in a few taps.
  3. Evening

    Check-ins and payments

    • Check-in · Guest record, bed, done.
    • Payments · Collect cash or record what was paid online.
    • Guest messages · Reply from the same workspace.
  4. Night

    Visibility and handover

    • Night snapshot · Occupancy, arrivals and revenue at a glance.
    • Sync status · If the connection drops, the board shows the last confirmed state.
    • Handover · The next shift opens the same board.

Reliability

Built for real hostel conditions.

Wi-Fi drops. Mobile data crawls. Dormaflow is a cloud platform designed to degrade gracefully instead of going blank.

  • Last confirmed state stays visible

    When sync is delayed, the dashboard says so, shows when it last confirmed, and keeps the board readable.

  • Visible sync status and manual recovery

    A connection indicator and refresh controls show what is live and what is waiting, so staff are never guessing.

  • Honest about dependencies

    Card payments through Stripe need a connection. Cash and pay-on-arrival check-ins do not.

A Dormaflow dashboard card reading “Delayed. Sync delayed. Showing last confirmed availability. 37 updates pending.”
Real dashboard state from the Dormaflow demo hostel during a sync delay.

Plain language

Dormaflow is not an offline-first system. It is cloud software that handles poor connectivity carefully. Read exactly what it does when the connection drops before you rely on it.

Read the reliability guide

Pricing

Simple monthly pricing. No surprises.

60-day free trial on every plan. Card required. Billing starts after your trial.

Basic

Replace spreadsheets. Run daily operations from one workspace.

$20USD / month

Join on Basic
  • Hostel PMS with bed-level control
  • Room, dorm, and bed management
  • Booking calendar and availability
  • Guest records and check-in
  • Direct booking website on a subdomain
  • Stripe payment integration
  • Gmail inbox with automation
  • Staff login with Google
  • Basic occupancy and booking reports
Most hostels choose this

Premium

Run your hostel fully from DormaFlow.

$40USD / month

Choose Premium
  • Everything in Basic
  • Custom domain for your booking site
  • Embedded Gmail inbox with context
  • Housekeeping and task management
  • Role-based staff permissions
  • Walk-in and cash booking management
  • PromptPay via Stripe (Thailand, THB)
  • Operational alerts and notifications
  • Priority onboarding support

Ultimate

Advanced tooling for growing hostel groups.

$60USD / month

Go Ultimate
  • Everything in Premium
  • Advanced reporting and analytics
  • Security and platform controls
  • Pricing recommendations
  • Priority support and early feature access
  • Advanced compliance exports
  • Prices in USD, billed monthly through Stripe.
  • 6% on direct bookings paid by card through Stripe Checkout on your Dormaflow booking site. Stripe card processing is included. Bookings you record at the desk carry no fee.
  • 60-day free trial on every plan. Card required at checkout. Billing starts after your trial; nothing is charged during it.
  • Cancellation is handled by Dormaflow support today ([email protected]); there is no self-service cancel button yet.
  • Your workspace is provisioned once the Stripe subscription is confirmed.

Getting started

Live in an afternoon, not a quarter.

Self-serve from start to finish, with a human walkthrough if you want one.

  1. 1

    Choose a plan and create your account

    Hostel name, country, currency and your admin login. Thailand, Laos and Cambodia are supported at signup today.

  2. 2

    Confirm billing in Stripe Checkout

    Card required. Your 60-day free trial starts now and billing starts after it.

  3. 3

    Your workspace is provisioned

    We create your hostel workspace and email your admin access as soon as the subscription is confirmed.

  4. 4

    Add rooms and beds

    Follow the setup checklist: build your dorms and private rooms on the floor plan, or start from a template.

  5. 5

    Invite your team and go live

    Add staff logins, publish your booking site, and run your next shift from Dormaflow.

Founding hostel programme

We are onboarding our first hostels now.

Dormaflow is early. You will not find a wall of logos here, and we will not invent one. Hostels joining now get hands-on onboarding from the people building the product, and named case studies will be published here only as operators go live.

ThailandLaosCambodiaSignup is open for hostels in these countries today.

FAQ

Questions hostel owners ask us.

What is Dormaflow?

Dormaflow is a property management system (PMS) for hostels. It manages beds, bookings, guests, housekeeping and payments, and gives you a direct booking site. It runs in the browser on a laptop, tablet or phone.

Who is Dormaflow designed for?

Independent and growing hostels, typically 20 to 100 beds, that want one system instead of spreadsheets and chat groups. We are onboarding our first hostels in Thailand, Laos and Cambodia.

Can Dormaflow manage individual dorm beds?

Yes. Every bed is its own unit on the floor plan, including bunk pairs, with its own status (available, occupied, cleaning, out of service). Dorms can be mixed or gender-specific.

Can I manage private rooms too?

Yes. Private rooms sit on the same floor plan and calendar as your dorms.

Can I use Dormaflow alongside Booking.com?

Yes. Keep your Booking.com listing. Record those bookings in Dormaflow at the desk or import them, mark them as paid through the OTA, and grow direct bookings alongside.

Can I use Dormaflow alongside Hostelworld?

Yes, in the same way as Booking.com. Dormaflow does not take any fee on bookings that come through an OTA.

Does Dormaflow synchronise with OTAs automatically?

Not as a general feature yet. Today you record OTA bookings at the desk or import them from a spreadsheet, and Dormaflow keeps them beside your direct bookings. Channel-manager connections (Channex, SiteMinder) exist and are being certified with pilot hostels; ask on a walkthrough whether your property can join.

How do direct booking fees work?

Bookings paid by card through your Dormaflow booking site cost 6% of the booking value, and that includes Stripe card processing. Payments settle to your hostel's own Stripe account. Bookings you enter at the desk, cash and pay-on-arrival carry no Dormaflow fee.

What payment methods are supported?

Online: card payments through Stripe Checkout on your booking site. Thai hostels with a Stripe account that has PromptPay enabled can also offer PromptPay at checkout (Premium and above). At the desk: cash and pay-on-arrival, plus marking a booking as paid through an OTA.

Can housekeeping staff use Dormaflow?

Yes. The housekeeping board works on a phone: see room status, open tasks, and mark rooms clean or dirty in one tap. Role-based permissions (Premium) let you limit what housekeeping accounts can see.

What happens if the internet goes down?

Dormaflow is cloud software, not an offline-first app. When the connection degrades, the dashboard keeps showing the last confirmed state with a visible delay indicator, and staff can refresh or recover manually. Card payments need a connection; cash check-ins do not.

Can I manage multiple properties?

Not yet. Each Dormaflow workspace runs one property today. If you operate more than one hostel, book a walkthrough and we will talk through what that would look like.

How does pricing work?

Three plans: Basic $20, Premium $40 and Ultimate $60 per month, billed monthly in USD. Every plan starts with a 60-day free trial. Card required; billing starts after your trial. Card bookings through your booking site cost 6% including Stripe processing. To cancel, email [email protected]; self-service cancellation is not available yet.

How do I get started?

Choose a plan, enter your hostel and admin details, confirm billing in Stripe Checkout, and we provision your workspace and email your access. Then add rooms and beds and invite your team. If you would like help, book a walkthrough.

Ready to make hostel management easier?

Bring your bookings, beds, guests and daily operations together with Dormaflow.

60-day free trial. Card required. Billing starts after your trial.

60-day free trial. Card required. Billing starts after your trial.

Walkthrough